Privacy Policy

Effective date: 09/01/2025

Krystal Clean and Clear LLC (“we,” “us,” or “our”) operates the website https://krystalcleanillinois.com (the “Website”), providing residential and commercial cleaning services. We are committed to protecting your privacy and explaining how we collect, use, and safeguard your personal information.

A. Information You Provide Directly

• Name, email address, phone number, mailing address
   
• Service details (e.g., type, location, scheduling preferences)
   
• Payment information (processed securely through third-party providers)
   

B. Automatically Collected Information

• IP address, browser type, operating system, device information
   
• Pages visited, links clicked, time/date of access
   
• Usage data collected through cookies, web beacons, or similar technologies
   

C. From Other Sources

• Public records or third-party service providers (e.g., booking platforms, analytics tools), where legally permitted
   

We may use your information for:

• Providing and improving services and Website functionality
   
• Scheduling appointments and processing payments
   
• Communicating with you about services, promotions, and inquiries
   
• Personalizing your experience
   
• Security monitoring, fraud prevention, and analytics
   
• Marketing communications (you may opt out anytime via unsubscribe link or by replying “STOP”)
   

We use cookies to improve functionality and user experience.

• Session Cookies: Temporary, deleted after your visit
   
• Persistent Cookies: Stored for future visits (e.g., saving preferences)
   

You can disable cookies in your browser settings, though some features may not function properly.

We do not sell your personal information. We may share it with:

• Trusted service providers (e.g., payment processors, analytics platforms) under confidentiality obligations
   
• Legal authorities when required by law or to protect rights/safety
   
• A buyer in case of merger, acquisition, or sale of the business (you will be notified beforehand)
   

We retain personal data only as long as necessary for the purposes outlined, legal obligations, dispute resolution, and enforcement of agreements.

Your information may be transferred to servers outside Illinois or the U.S. We implement safeguards to ensure your data remains protected.

Depending on your location, you may have the right to:

• Access, correct, or delete your personal information
   
• Restrict or object to processing
   
• Request a copy of your data in a portable format
   
• File a complaint with your local data protection authority
   

Contact us to exercise these rights.

We implement industry-standard safeguards (such as encryption and access controls). However, no online transmission is 100% secure.

Our services are not directed to children under 13. We do not knowingly collect data from them. If you believe we have, contact us immediately for removal.

We may update this Privacy Policy periodically. Any changes will be posted with a revised “Effective Date.”

If you have questions or requests about this policy, contact us:

 Email: krystalccllc@gmail.com